I heard today that the train tickets we ordered have now been received by our friend in Kiev. Thank you very much indeed.
The friendly, efficient and prompt service you have provided has been absolutely wonderful. Although booking train tickets must be a relatively minor part of your business, I feel I have been treated as a special customer such was the personal attention I have received at every stage. I shall definitely recommend you to any of my friends who are planning a trip to Ukraine in the future.
